Refund Policy

This policy applies to digital products bought from YashGoSign Courses at products.yashgosign.com (formerly courses.yashgosign.com) — currently the Campus Monopoly Starter Kit. The Campus Monopoly video lessons are free, so nothing in this policy applies to them. It forms part of our Terms & Conditions.

1. Digital products are non-refundable once delivered

What we sell is digital. The Starter Kit is delivered by email to the address you give at checkout, once your payment is confirmed.

Once a digital product has been delivered, the purchase is generally non-refundable, except in the two circumstances set out below.

2. Where applicable law requires a refund

Nothing in this policy limits or removes any right you have under applicable consumer protection law. Where the law entitles you to a refund, the law applies and we will honour it.

3. Where a technical issue prevents delivery

If a technical problem on our side prevents you from receiving a product you have paid for, and we are unable to resolve it, we will refund that purchase.

Please contact us before anything else. Most delivery problems are straightforward to fix, for example by re-sending to a different email address, and we would rather get you the product than leave you without the thing you paid for.

4. How to contact us about a purchase

Email gosignwithyash@gmail.com and include:

• the email address you used at checkout;
• which product you bought;
• the approximate date of purchase.

Please write from the email address used for the purchase where possible. It lets us verify the order without asking you for anything sensitive. Never send card details, UPI PINs or OTPs.

5. How a refund is processed, where one is due

• We will acknowledge your message by email, normally within two to three working days.
• Any refund is issued to the original payment method through the payment provider used at checkout. We cannot refund to a different card, account or method.
• Once a refund is approved and submitted, how long it takes to appear depends on your bank or payment provider. It is commonly 5 to 10 working days, and sometimes longer.
• Refunds are issued in the currency of the original transaction. We cannot control exchange-rate movements, or any charge your own bank applies, so the amount you receive may differ slightly from the amount you paid.

6. What happens to your access

Where a refund is issued, your access to the course ends. You must stop using the course and delete any downloaded material. Continuing to use content after a refund is a breach of our Terms & Conditions.

7. Contact

For any question about this policy, email gosignwithyash@gmail.com. See also our Terms & Conditions and Privacy Policy.